FAQ

December 26, 2019

Frequently Asked Questions

  • DO YOU SHIP WORLDWIDE?
    Yes! I ship all products worldwide through my website www.speechtreeco.com
  • HOW DO I CONTACT YOU?
    I LOVE hearing from you guys :)
    Email: Speechtreeco@gmail.com
    Direct Message on Instagram: @speechtreeco
  • DO YOU ACCEPT PURCHASE ORDERS?
    Yes! Please email me at Speechtreeco@gmail.com
  • WHEN WILL MY ITEMS SHIP?
    Items are made to order and typically have a processing time of 5-7 days. Processing time may be longer if purchased during a sale due to the large amount of orders received at these times. 
  • WHAT IS YOUR RETURN POLICY?
    If you have any issues with your order please contact me so I can help you out. I want everything to be perfect for you and am usually not even aware that there is an issue unless you contact me about it. I am happy to accept returns if you notify me within 7 days and send your items back within 14 days. 
  • WHAT IS THE AGE RANGE FOR YOUR PRODUCTS?
    My products are designed to target specific skills, not age ranges. 
    None of my products are appropriate for children under 3 due to small parts.
    The speech sound boxes are appropriate for any age as they are very open ended and have endless possibilities for use
    The talk boxes are designed for specific skills and are appropriate for children of any developmental/cognitive age who need help developing that skill.
  • HOW DO I USE YOUR PRODUCTS?
    The talk boxes and digital downloads come with instruction sheets for how to use. The speech sound boxes are open ended but it comes with an idea sheet for how to use. You can also check out the highlight "Speech Sound Boxes" on my instagram @SpeechTreeCo for tons of ideas on how to use the minis! Also, check out the link "Why I LOVE Minis" (on my home page) for more information on how to use mini objects in speech therapy. 
  • WHERE DO I SHARE PHOTOS OF ME USING YOUR PRODUCTS?
    I love seeing pictures of my customers using my products in therapy! I even have a monthly contest... Every time you share a photo you will automatically be entered to win a free monthly prize. Just share your photo on your Instagram feed or in your stories and tag @speechtreeco #speechtreeco OR direct message it to me! If I do not like and comment on your photo that means I did not see it so please send me a message. If you have a private instagram I may not see your photo so please message me :)


Get access to FREEBIES for speech & language therapy!

Click HERE to grab your downloads 🙌🏼